Goldshell HS5 Mining Tutorial (Professional Edition)

This tutorial will introduce the basic information and function of Goldshell HS5, and common malfunctions and solutions.

This tutorial applies to Goldshell 5 series miner and other Goldshell professional miners including Goldshell HS5.

1. Goldshell HS5 Appearance

2. Goldshell HS5 Function

This guide will teach you how to start up, access, and unlock Goldshell HS5, how to change the password and language, and more.

2.1 Startup Goldshell HS5

2.1.1. Check before start up

Conduct a preliminary inspection of the miner before operation:

• Check whether the appearance of the package is deformed.
• Check whether the appearance of the miner is deformed or damaged. Check fans and cables as well.
• Check whether the miner has abnormal noise, and observe whether the radiating fins are falling off

If you find the above situation, please take a photo first, and contact customer service.

*Note: Do NOT disassemble the miner by yourself. The miner is affixed with anti-disassembly label. The miner will avoid the warranty while user disassemble without any permission.

2.1.2 Precautions

• Inspect whether there is a miner damage caused by physical interference, beware of electric shock. (Refer to the official website tutorial to get more details)
• Before powering on, please check that the cable connection is stable, and pay attention to the safety of electricity.
• Hash board and other components should not be close to water or exposed to humid environments.
• Please ensure that the ambient temperature is between 10-35°C.
• Please ensure that the ambient humidity is below 65%.
• Please keep the ambient clean to prevent dust, hair, catkins and other objects entering the miner and causing miner damage.
• Use a stable voltage.
• The miner, the hash board or components of the board are crushed, burnt due to improper ambient will avoid warranty services. Do a proper installation, use and maintenance to your miner.
• Customers are not allowed to disassemble the miner without permission from the Goldshell after-sales team.

*Note: Plugging or unplugging the cables with power on is forbidden

2.1.3 Boot

Please connect the miner to the Ethernet first, and then plug in the power cord to boot. During the boot process, the red and green lights flickered at the same time to start the self-checking. After that, the red light off and the green light is always on, then the miner starts successfully.

2.2 Access Goldshell HS5 Miner

2.2.1 Obtain Miner IP

Method 1：Obtain the IP address of the Goldshell HS5 miner through the batch processing tool provided by Goldshell, Yotta BC1.4.9. You can download Yotta BC1.4.9 here. 

Method 2：Visit find.goldshell.com in the browser. Click the corresponding icon in the setting column to enter the device dashboard.

2.2.2 Access Miner

Open the Google chrome browser, use the miner IP, the following interface appears.

2.3 Switch Language of Goldshell HS5

Professional Edition supports 2 languages. Click on the small flag icon at the top right of the page to switch languages.

2.4 Unlock Goldshell HS5 Miner

Click the [unlock] button in the upper right corner of the page and input the password to unlock. The factory password of the miner is [123456789].

2.5 Change the Password of Goldshell HS5

To protect your property, please change the miner password after the first boot.

• Unlock your Goldshell HS5 miner.
• Visit the [System] page, input the current password and new password as shown below, and click the [Change] button.

2.6 Add and Remove Pool

2.6.1 Add

• Unlock your Goldshell HS5 miner.
• Visit the [Miner] page, find the [Pool Setting] and click.

Enter the pool address to your choice, and set the Miner Name and Password.

The example pool in the figure above is the Dxpool.

Wait for the pool to connect successfully, visit the [Home] and observe the chart. If you find a hashrate curve, the pool configuration is successful.

2.6.2 Remove

• Unlock your miner.
• Select the pool to be removed in the [Pool Settings] column on the [Miner] page and click the [Remove] button.

2.7 Network Settings

Professional Edition factory default is DHCP mode, users can set the IP mode according to their needs.

• Unlock your miner.
• Visit the [System] page, turn off the [DHCP IPv4 configuration] option in the [Network Settings] column, fill in the IP information according to the user’s situation, and then click the [Apply] button.

2.8 Goldshell HS5 Firmware Upgrade

• Unlock your Goldshell HS5 miner.
• Visit the [System] page, select and upload the new firmware file into the upgrade firmware path, click the [Update] button, and the miner will start the firmware upgrade automatically.

The network and pool settings will remain in place after the upgrade is finished.

*Note: Please obtain the correct firmware from our firmware page:

Five minutes will pass during the firmware upgrade. Make sure the network is active during this time and don’t turn the power off.

2.9 Goldshell HS5 Factory Reset

• Unlock your Goldshell HS5 miner.
• Visit the [System] page and scroll down page to [Reset] setting, then click the [Reset To Default] button.

*Note： All configuration information will be lost after the miner is restored to factory settings

2.10 Shut Down/Restart Goldshell HS5

2.10.1 Shut Down

Goldshell HS5 Miners shut down by unplugging the power cord.

2.10.2 Restart

Visit [System] page and scroll down page to [Reset] setting, find the [Restart Miner] column, and click the [Restart] button.

3 Common Malfunctions and Solutions

Now we’ll introduce the common malfunctions and solutions of Goldshell HS5 mine.

3.1 Common Malfunctions

The red and green status indicators of the Goldshell HS5 miner can indicate the abnormal status of the miner

When the miner software detects an abnormal state, the miner’ dashboard and indicator will indicate the current abnormal status at the same time.

3.2 Malfunction Solutions

3.2.1 Power Supply

Situation:

• The fan does not spin and the network port light does not come on when the miner is powered on.

Solutions:

• Verify that the power cord is plugged tightly and that the power connector is not loose or falling off.
• The power supply needs to be replaced if the fan doesn’t rotate.
• Verify the power supply’s output range of 11 to 13 volts using a multimeter.

3.2.2 Network

Situation:

• The new miner cannot obtain an IP address

Solutions:

• Verify the Ethernet status light is on and that the Ethernet port is connected.
• Check to see if the PC’s IP address and the miner’s IP address are on the same network.
• Ensure that the DHCP setting for the miner network is enabled. To return to the factory settings if you do not confirm, press and hold the “Reset” button for 7 seconds.

3.2.3 Fan

Situation:

• Once powered on, the fan does not spin.
• Dashboard shows “Oops! Fan cannot start normally, make sure miner is fully constructed and connected to a router”

Solutions:

• Make sure that the fan cable is inserted firmly.
• To determine whether the issue is with the fan or the hash board, turn the fan interface crosswise.

3.2.4 High Temperature Protection

Situation:

• The miner is closed due to trigger high temperature protection

Solutions:

• If the temperature is too high, check it out. (above 35℃)
• Check to see if the fans’ air inlet and outlet are blocked (for instance, if they are facing the wall and have too many obstructions like dust and catkins).
• After the high temperature protection, restart the miner for at least 10 minutes, and check to see if the temperature remains stable.

3.2.5 Low Hashrate

Situation 1

• The dashboard shows “Fail to startup”, the hashrate is 0.

Solutions:

• Restart the miner to see if it can be restored.
• Change the power cord of the hash board to eliminate the problem caused by the power supply.
• Cross-exchange data cables with normal hash boards to eliminate cable problems.

Situation 2

• The local average hashrate is normal, but the pool hashrate is low.

Solutions:

• Check whether the network has high latency.
• Replacing the pool comparison test, there are currently some pools that cannot adapt to the appropriate difficulty, resulting in low hashrate.

*Please pay attention to the precautions, otherwise your warranty may be affected.